I am writing again because I am not sure you received my previous email yesterday. I ne...

GetHuman-tigerbob's customer service issue with United Airlines from May 2018

Help with my United Airlines issue
The issue in GetHuman-tigerbob's own words
I am writing again because I am not sure you received my previous email yesterday. I need your help. I want to change my flight on June ** from Nanjing ,China to Halifax, N.S. Canada, My itenerary number is *************. I became sick in china and had ct scan which the doctors said it looked like lung cancer and would need surgery or biopsy. I want to go home to consult with my doctors back there. Can you tell me if I would have to pay a change fee for my ticket and if so ,how much it would be. I would like to change the ticket for any day between May ** and May **. I appreciate your cooperation and understanding in this matter. My email address is *****@***.com I look forward to hearing from you as soon as possible, so I can decide to change the date if ir isn't to expensive.*Thank you,*Robert K Clarke
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United Airlines

Customer service issue
Reported by GetHuman-tigerbob
May 18th, 2018 - 10 mons ago
I have an issue with United Airlines too
Fixed
Seen by 7 customers so far
Similar issue to 538 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-tigerbob started working on this issue
May 18th, 2018 1:50am
GetHuman-tigerbob indicated the issue is not fixed yet.
May 19th, 2018 2:16pm
GetHuman-tigerbob indicated the issue is not fixed yet.
May 20th, 2018 12:51pm
GetHuman-tigerbob indicated the issue is not fixed yet.
May 21st, 2018 3:14am
GetHuman-tigerbob indicated the issue is not fixed yet.
May 21st, 2018 3:17am