We had to cancel a flight to Mexico ***, flight leaving *** because my husband was diag...

GetHuman-tawyer's Other Complaint issue with United Airlines from April 2018

Help with my United Airlines issue
The issue in GetHuman-tawyer's own words
We had to cancel a flight to Mexico ***, flight leaving *** because my husband was diagnosed with pancreatic cancer ****. He has since been operated on and about to begin chemo. Flight was purchased with miles from Chase Visa. They will give us $***. supplemental money, but not our miles or refund. We now need money for medical bills. I only expect refund of flight. There is no way he will be traveling anywhere. This is very hard for me to discuss on the phone without getting upset. I have filled out numerous forms for eclaimsline.com but no help getting to United for refund. I understand tickets were nonrefundable, but these are dire straits. Thank you, Virginia Tawyer
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United Airlines

Other Complaint issue
Reported by GetHuman-tawyer
Apr 26th, 2018 - 7 mons ago
I have an issue with United Airlines too
Fixed
Seen by 12 customers so far
Similar issue to 4657 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-tawyer started working on this issue
Apr 26th 3:52pm
GetHuman-tawyer indicated the issue is not fixed yet.
Apr 26th 5:17pm
GetHuman-tawyer indicated the issue is not fixed yet.
Apr 26th 9:51pm
GetHuman-tawyer indicated the issue is not fixed yet.
Apr 27th 4:47pm
GetHuman-tawyer indicated the issue is not fixed yet.
Apr 29th 4:56pm
GetHuman-tawyer indicated the issue is not fixed yet.
Apr 30th 2:01am
GetHuman-tawyer indicated the issue is not fixed yet.
May 17th 3:12pm