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Uniqlo Customer FAQ

Top Answers & How-to Guides

What is Uniqlo's Phone Number?

The question we are asked most often is about how to talk to Uniqlo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Uniqlo offer alterations?

Yes, Uniqlo offers alterations for select items. We understand that finding the perfect fit is important, which is why we provide alteration...
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Order Tracking

How can I track my order?

You can track your order by logging into your account on our website and entering your order number. Once logged in, you will be able...
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Return Policy

What is Uniqlo's return policy?

Uniqlo's return policy allows customers to return any unwashed, unworn, or defective item within 60 days of purchase. Receipts are...
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Payment Methods

What payment methods does Uniqlo accept?

Uniqlo accepts various payment methods to provide convenience for our valued customers. You can make purchases using major credit cards...
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International Shipping

Do you offer international shipping?

Yes, Uniqlo offers international shipping to select countries. Customers can shop online and have their orders delivered to various...
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Gift Cards

Can I purchase a gift card online?

Yes, you can purchase a gift card for Uniqlo online. Uniqlo offers a convenient option to buy electronic gift cards on their website....
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Sizing Chart

What is Uniqlo's sizing chart?

Uniqlo offers a comprehensive sizing chart to help customers find their perfect fit. Our sizing chart outlines measurements for various...
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Discounts & Promotions

Are there any discounts or promotions available?

Yes, Uniqlo offers various discounts and promotions throughout the year. Customers can stay updated on the latest deals and offers...
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Order Changes

Can I cancel or modify my order?

Yes, you can cancel or modify your order. Uniqlo understands that circumstances may change, and they aim to provide flexibility to...
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Membership Program

What is Uniqlo's membership program?

Uniqlo's membership program, called Uniqlo Membership, is a free rewards program designed to enhance the shopping experience for customers....
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Gift Receipts

Are gift receipts available for purchases?

Yes, gift receipts are available for purchases at Uniqlo. We understand the importance of gifting and offer this service to make it...
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Help me with my Uniqlo customer service issue

Ask any question you have about Uniqlo customer service. We will do our best to get you answers right away.
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