What is Uniqlo's return policy?

Asked 6 months ago
Uniqlo's return policy allows customers to return any unwashed, unworn, or defective item within 60 days of purchase. Receipts are required for all returns, except for online purchases where the return label serves as proof of purchase. The returned products should include all original tags and packaging. If an item was purchased using multiple payment methods, the refund will be given in the same manner. However, cash refunds exceeding $500 will be issued as a check within 10 business days. Uniqlo does not offer exchanges but encourages customers to return unwanted items for a refund and place a new order. Additionally, Final Sale items, including undergarments and swimwear, cannot be returned. For more detailed information and a list of exceptions, customers can visit Uniqlo's official website or contact their customer service team.
Adam Goldkamp is the editor / author responsible for this content.
Answered Nov 2, 2023

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