Udemy: my reviews and ratings are not being posted

GetHuman-sdoering's Technical Support issue with Udemy from April 2020

Help with my Udemy issue
The issue in GetHuman-sdoering's own words
Get reviewers' comments and ratings posted. ... On my account, I cannot access Udemy ratings. There are only two posted, but many, many more have been submitted, far longer than their "up to" ** hour review period.**I have reached out to Udemy's support email and they have not answered this.**Help!*Stefan
Udemy took forever to respond, and they gave me very basic information. Meanwhile I have many reviewers who left legitimate reviews and ratings that are not posted. I sent one as an example to Udemy, and the person just referred that reviewer*student to contact them directly. Ugh.
Post my reviews NOW. And let the reviewers know.
We have posted almost *,*** people using our course in just three days.
Tried on my own to fix it. No luck. Posted twice on Facebook in a large group setting.
How GetHuman-sdoering fixed the problem
They FINALLY wrote me today. They are looking into the automated review tracker system, and will see if it can be improved.**In the meantime, they will allow a few of my reviews through, which I should be able to see in the next day or two.
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Udemy

Udemy: posting a new course
Technical Support issue
Reported by GetHuman-sdoering
Apr 14th, 2020 - 2 years ago
Fixed
GetHuman-sdoering shared how to fix
Seen by 26 customers so far
Similar issue to 1377 others
0 customers following this
Items needed
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Timeline

GetHuman-sdoering started working on this issue
Apr 14th, 2020 6:51pm
GetHuman-sdoering indicated the issue is not fixed yet.
Apr 15th, 2020 7:05pm
GetHuman-sdoering shared this issue with friends on Facebook
Apr 15th, 2020 7:05pm
GetHuman-sdoering confirmed the issue is fixed. Hooray!
Apr 17th, 2020 7:22pm

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