Before contacting them, items GetHuman2220324 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman2220324's own words
Hello Ubisoft, *I was recently engaged in a rank matched with my fellow colleagues and all was to the satisfaction of the me and my group. All of a sudden I lay my control down onto my desk to adjust my microphone when I come to the visualization of my gun randomly firing, ending the life of one of associates. Disheartened, I did not engage in any conflict with my fellow squad member for the common good of the operation at hand. However, despite lucidly being an accident as evidence from the replay, he deliberately teamkills me this ruining the experience for both me and my companions. When I tried reasoning with this play, who's gamertag is sgt*smith***, I was confronted with racial slurs and jaw dropping comments to offensive to be said. He then ran in front of my weapon to have me ejected from the current match, this resulting in a lose for the team. I feel that this act is disgusting and this type of behavior should not be allowed in our community and would like action on this player to take place. Thano you.
GetHuman2220324 did not yet indicate what Ubisoft should do to make this right.
I have an issue with Ubisoft too
How GetHuman2220324 fixed the problem
We are waiting for GetHuman2220324 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ubisoft customer problems.