When I try to login into rainbow six siege it connects to the ‘rainbow six siege server...

GetHuman762459's customer service issue with Ubisoft from June 2018

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Help with my Ubisoft issue
The issue and preferred resolution, in GetHuman762459's own words:
When I try to login into rainbow six siege it connects to the ‘rainbow six siege servers’ then it says it’s validating and updating playlists and properties then it says ‘update failed’, how can I fix this issue?
I trust that Ubisoft will make this right and come up with a resolution that is fair.
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Ubisoft

Customer service issue
Reported by GetHuman762459
Jun 8th, 2018 - 10d ago
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GetHuman762459 started working on this issue
Jun 8th 7:30am