I have a Ubiquit Cloud controller, Ubiquiti POE switch and Unifi Gateway with two AC-PR...

GetHuman4920162's Technical support issue with Ubiquiti Networks from June 2020

1 view | 278 similar | 0 following
Help with my Ubiquiti Networks issue
First: share to improve GetHuman4920162's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman4920162's next move: talk to Ubiquiti Networks when they open.
Ubiquiti Networks's call center is closed now. We will send GetHuman4920162 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman4920162 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman4920162's own words
I have a Ubiquit Cloud controller, Ubiquiti POE switch and Unifi Gateway with two AC-PRO access points. I have two Wireless network. When connecting to one of the AC-PRO access points, I cannot get a DHCP address. When connecting to the other AC-PRO with the same SSID's I do get an IP address

GetHuman4920162 did not yet indicate what Ubiquiti Networks should do to make this right.

How GetHuman4920162 fixed the problem

We are waiting for GetHuman4920162 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ubiquiti Networks's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Ubiquiti Networks issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman4920162 fixes it.
This email address isn't valid

Ubiquiti Networks

Technical support issue
Reported by GetHuman4920162
Jun 9th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 278 others
0 customers following this

Timeline

GetHuman4920162 started working on this issue
Jun 9th, 2020 6:09pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies