Ubiquiti Networks Customer Service

Contact Ubiquiti Networks & solve common issues

Use Ubiquiti Networks's Phone Number

Ubiquiti Networks's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Ubiquiti Networks. Below you will also find the phone and non-phone-based contact information we've gathered.

Ubiquiti Networks: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ubiquiti Networks.
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Click below to show 3 more questions, answers, and complete guides to common Ubiquiti Networks customer support problems.

Contacting Ubiquiti Networks customer support

Below you can compare and contrast the 3 ways to contact Ubiquiti Networks by looking at which ones are the fastest and which ones other customers recommend the most for solving Ubiquiti Networks customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ubiquiti Networks across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
408-942-3085
Corporate Offices
3 mins314
support@ubnt.com
Technical Support
< 2 hrs376
Online Help at ubnt.com
Customer Service
< 2 hrs192

Recent reasons customers contacted Ubiquiti Networks:

Need to talk to someone but the *** *** **** number is not working? I need to change a...
I have a g* Micro camera. The camera will connect to with my phone and let me place in...
Currently have a wireless bridge connected using the Unifi Building to Building (B*B) b...
* issues presently - UDM Pro related**. suffering substantial packet loss (*-**% over a...
I need someone from tech support to call me with an upcoming project for outside WiFi i...
I want to buy a device from you but am not sure which is the right one, and cannot tell...
hello may i have your assistance
Bought unifi ac pro from Amazon. Seems like I was sent an open package as the unit was...
I need to configure my unify switch with *** Mbps bandwidth limit can you please help m...
i installed java* and unifi controller *.**.** ,at the firtst inrterface in the browser...
I am trying to set up a Nano loco m from Ubiquiti. I have correctly connected it to my...
Hi team we facing External portal guest WiFi landing page issue will you please look a...
I purchased an airFiber *x transceiver and mounted it to my compatible radio unit. One...
unifi security gateway pro i have has power issue. the device doesn't power the whole s...
i have unifi security gateway pro and the device have some sort of power issue. the fan...

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Does GetHuman work with Ubiquiti Networks?

GetHuman does not work with Ubiquiti Networks's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ubiquiti Networks at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ubiquiti Networks's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Ubiquiti Networks at a Glance

Ubiquiti Networks has no chat option
Ubiquiti Networks has 1 customer email
Ubiquiti Networks has 1 help forum
Ubiquiti Networks has no twitter handle
Ubiquiti Networks has no facebook page
Contact information overview

Answered on this page:

What is the range of wireless signals on Ubiquiti Networks devices?
What is the warranty on Ubiquiti Networks products?
Solutions to common issues

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