I want to buy a device from you but am not sure which is the right one, and cannot tell...

GetHuman4380388's customer service issue with Ubiquiti Networks from February 2020

Help with my Ubiquiti Networks issue
The issue in GetHuman4380388's own words
I want to buy a device from you but am not sure which is the right one, and cannot tell from your website. Your phone number doesn't work. I wrote via your website to ask for a sales call but nobody called back. Please call my cell *** *** ****. It shouldn't take long once I actually reach a person.

GetHuman4380388 did not yet indicate what Ubiquiti Networks should do to make this right.

How GetHuman4380388 fixed the problem
Do not use this "get human.com" service. It does not help you reach the vendor you want* instead, it tries to sell you a subscription service to reach a human. If you don't agree to subscribe, you're still talking to a stupid robot and don't get any help. This seems to me to verge on fraud. And by the way, the company I'm trying to reach (Ubiquiti Networks), though quite large, publishes a single phone number that reports as disconnected, so nobody is reachable there* nor did they reply to an email query sent through the form on their website.
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Ubiquiti Networks

Customer service issue
Reported by GetHuman4380388
Feb 20th, 2020 - 8 months ago
Fixed
GetHuman4380388 shared how to fix
Seen by 8 customers so far
Similar issue to 382 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman4380388 started working on this issue
Feb 20th 7:02pm
GetHuman4380388 indicated the issue is not fixed yet.
Feb 20th 11:08pm
GetHuman4380388 indicated the issue is not fixed yet.
Feb 20th 11:08pm
GetHuman4380388 confirmed the issue is fixed. Hooray!
Feb 20th 11:08pm

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