I would like to purchase a system for a client of mine, and have a couple questions reg...
GetHuman1675494's customer service issue with Ubiquiti Networks from December 2018
Help with my Ubiquiti Networks issue
First: share to improve GetHuman1675494's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1675494's next move: talk to Ubiquiti Networks when they open.
Ubiquiti Networks's call center is closed now. We will send GetHuman1675494 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1675494 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1675494's own words
I would like to purchase a system for a client of mine, and have a couple questions regarding which equipment may be needed, such as the poe switch (I have an asus router ac****) I am currently using a radius server to connect my clients up. Please either give me a call at ***-***-**** or email me with a phone number where I can reach out to to get these answers before I purchase the wrong system.
GetHuman1675494 did not yet indicate what Ubiquiti Networks should do to make this right.
I have an issue with Ubiquiti Networks too
How GetHuman1675494 fixed the problem
We are waiting for GetHuman1675494 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.