No throughput - Setup UniFi security gateway - I can’t use ubiquiti unifi

GetHuman452597's tech support issue with Ubiquiti Networks from April 2018

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Help with my Ubiquiti Networks issue
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The issue and preferred resolution, in GetHuman452597's own words:
Setup UniFi security gateway ... No throughput
I can’t use ubiquiti unifi
Speak with tech support to setup unifi security gateway
Help with my Ubiquiti Networks issue
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Ubiquiti Networks

tech support issue
Reported by GetHuman452597
Apr 17th, 2018 - 3 mons ago
I have an issue with Ubiquiti Networks too
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Seen by 4 customers so far
Similar issue to 15 others
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GetHuman452597 started working on this issue
Apr 17th 1:30pm