Hello my name is Paola Sanchez, I ordered $**.** worth of food from the Landmark Diner...

GetHuman-paysanch's Refund issue with UberEATS from September 2020

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The issue in GetHuman-paysanch's own words
Hello my name is Paola Sanchez, I ordered $**.** worth of food from the Landmark Diner on ******* at about *:** am, the order was placed.The estimated delivery time was **-** minutes prior to ordering, after I placed the order it said the estimated time of arrival was *:**am EST. So instead of waiting an hour and a half that for delivery, I cancelled it right away, and sent my boyfriend to get take out from the same restaurant. I have the receipt to the diner purchase, it was almost the same order maybe one thing different. So Im not sure why I am not being refunded?? There is no way the restaurant started my order within the * minute I cancelled. My contact number is ***-***-****. I also spoke to Crystal who’s the manager at the restaurant and she said she will be more than happy to help me get the refund. Thank you !

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UberEATS

Refund issue
Reported by GetHuman-paysanch
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 25403 others
0 customers following this

Timeline

GetHuman-paysanch started working on this issue
Sep 28th, 2020 9:29pm