Hi I ordered food and the delivery driver never even came to my house. He said he waite...

GetHuman4855913's Refund issue with UberEATS from May 2020

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Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman4855913's own words
Hi I ordered food and the delivery driver never even came to my house. He said he waited for us for over * minutes when we were literally outside waiting for him to come to us. He stopped at the gas station by my house but didn’t come to my house ?? Because of he told you guys he tried to reach us (which he didn’t he didn’t even come to the delivery address) you sent us a message stating you canceled the order but would not be giving us a refund due to the driver waiting for * minutes. I have always had pretty good experiences ordering from you guys but this is by far the most annoyed I have ever been. The fact that you guys aren’t even issuing me a refund when the driver didn’t even deliver to my address is not right. Please get back to me immediately in regards to a refund. This driver never made it to the delivery address and never tried to contact us once. This is on the driver not us and I would like a refund. I have never been more disappointed in this service. And the fact that I can’t even talk over the phone with customer service *****. Will you even respond to this message? Who knows.

GetHuman4855913 did not yet indicate what UberEATS should do to make this right.

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UberEATS

Refund issue
Reported by GetHuman4855913
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 30454 others
0 customers following this
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Timeline

GetHuman4855913 started working on this issue
May 22nd, 2020 6:00am