Ubereats bag delivered to wrong apt *

GetHuman-mwstl's customer service issue with UberEATS from May 2020

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The issue in GetHuman-mwstl's own words
I was attempting to contact Ubereats to see what the real apt number was that the driver was trying to locate. ... I came home from my job (graveyard shift) and discovered a Ubereats bag at my front door. I never ordered food and was trying to pinpoint the exact apt number from my complex. My assumption is the Ubereats driver somehow delivered this bag to the wrong apt* and I was trying to contact the customer so I could bring this to him*her.**Only info I have on the ticket is "Carl" and "*A*BCB". Order was placed at *:**pm and Pickup was at *:**pm. I was at work during these timeframes. If you wish to call me so that we can I can discuss this in greater detail you can contact me at **********. My name is Marc. **I'm trying to find this customer who may live at my apt complex, and I am trying to see what the real apt number is so that I may take this to him*her. **Thank you,*Marc
Customer service number is not working, and this mystery is not solved as of yet.
Find out what the actual address is with the correct apt number--I will personally deliver it to the correct customer
I'm not a customer because I have never ordered from Ubereats, and I was not present at the time of this order
I've called the customer service number (not operational). I've sent a text request specifying the details (see The Problem-In Detail), I was almost going to call the restaurant to see what they could do.
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UberEATS

Ubereats bag
Customer service issue
Reported by GetHuman-mwstl
May 20th, 2020 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 30611 others
0 customers following this
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Timeline

GetHuman-mwstl started working on this issue
May 20th, 2020 2:06pm
GetHuman-mwstl indicated the issue is not fixed yet.
May 20th, 2020 11:37pm
GetHuman-mwstl indicated the issue is not fixed yet.
May 20th, 2020 11:40pm
GetHuman-mwstl indicated the issue is not fixed yet.
May 21st, 2020 12:06am
GetHuman-mwstl indicated the issue is not fixed yet.
May 21st, 2020 10:05am
GetHuman-mwstl indicated the issue is not fixed yet.
May 21st, 2020 10:15am

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