Hello. This evening I placed an order with Tap** via Uber Eats (Order *C**E*), and my o...

GetHuman3908986's Refund issue with UberEATS from November 2019

Help with my UberEATS issue
First: share to improve GetHuman3908986's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3908986 may need:
Name, Email address, and Phone number
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman3908986's own words
Hello. This evening I placed an order with Tap** via Uber Eats (Order *C**E*), and my order arrived half complete. No worries, mistakes happen and this has happened before, so I know the drill, however, this time, instead of settling for a future refund*credit and forgoing the missing items, since I really wanted what was missing, I placed a new order for those items. I just wanted to make sure that Uber Eats at least credits me for the service and delivery fees for at least one of the orders, along with some of the driver tip, because due to this mistake, I am having to pay all these additional fees twice. It would be nice if Uber Eats implemented some kind of quality control policy that requested that drivers, while still at the restaurant, checked to make sure the customer was getting the entire order before the restaurant sealed the bag, because this happens way too often, and I am sure it is costly for Uber Eats to cover all of these mistakes. I am a huge fan of Uber Eats and use it almost daily, and understand mistakes happen, but it is a huge disappointment and inconvenience every time they happen, not to mention costly for both the customer and UE. I do feel like this is an easily fixable issue, so I hope UE does look into making these issues less frequently. Thanks for listening,*Natasha Yin

GetHuman3908986 did not yet indicate what UberEATS should do to make this right.

How GetHuman3908986 fixed the problem

We are waiting for GetHuman3908986 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Refund issue
Reported by GetHuman3908986
Nov 9th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 124117 others
0 customers following this

Timeline

GetHuman3908986 started working on this issue
Nov 9th, 2019 3:49am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers