My driver cancelled my order (which they shouldn’t be allowed to do) and we were not no...

GetHuman-kimmemc's Problem With an Order issue with UberEATS from July 2019

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The issue in GetHuman-kimmemc's own words
My driver cancelled my order (which they shouldn’t be allowed to do) and we were not notified or informed at all. The restaurant upon calling said they asked the driver to wait a few minutes for the rice and when she turned around * minutes later the driver was gone and they got a notification that the order was cancelled. I need compensation in order to ever try Uber eats again. The restaurant said they’re stuck with everything sitting there and they can’t believe drivers can cancel orders either. And then we were left sitting here for over an hour thinking our food was coming!! Door dash and grub hub don’t operate this way and you shouldn’t either!!! That driver should be fired bc he was ridiculous for not waiting less than * minutes! Account is under *****@***.com and the restaurant is pita pita in Orland park Illinois

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UberEATS

Problem With an Order issue
Reported by GetHuman-kimmemc
Jul 12th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 97144 others
0 customers following this

Timeline

GetHuman-kimmemc started working on this issue
Jul 12th, 2019 8:39pm