I placed an order yesterday night from Chicken Express through Uber Eats. My order numb...

GetHuman-djazia's Refund issue with UberEATS from May 2019

11 views | 75209 similar | 0 following
Help with my UberEATS issue
GetHuman-djazia's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-djazia a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-djazia's own words
I placed an order yesterday night from Chicken Express through Uber Eats. My order number is *EDDE*. There were four items in the basket and one item which is a **’ pizza arrived in very poor condition (extremely burnt and inedible), and subsequently we discarded of the pizza. I have contacted customer service instantly claiming my refund for the item, providing visual evidence to support my claims. They have replied to me this morning denying my refunds and claiming that the restaurant has a good reputation. I am a loyal customer and my rights are being ignored. As a consumer, I have the right to claim a refund for food that does not meet my expectations. I would like you to look at my case further, and provide me with the full refund please. I can provide you with the necessary evidence to support my case. Do not hesitate to contact me if you require further clarification.

GetHuman-djazia did not yet indicate what UberEATS should do to make this right.

How GetHuman-djazia fixed the problem

We are waiting for GetHuman-djazia to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-djazia fixes it.
This email address isn't valid

UberEATS

Refund issue
Reported by GetHuman-djazia
May 2nd, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 75209 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman-djazia started working on this issue
May 2nd, 2019 7:52am
GetHuman-djazia indicated the issue is not fixed yet.
May 2nd, 2019 12:05pm
GetHuman-djazia indicated the issue is not fixed yet.
May 2nd, 2019 12:08pm
GetHuman-djazia indicated the issue is not fixed yet.
May 3rd, 2019 8:04am
GetHuman-djazia indicated the issue is not fixed yet.
May 4th, 2019 12:20pm
GetHuman-djazia indicated the issue is not fixed yet.
May 5th, 2019 8:16am