I placed an order yesterday night from Chicken Express through Uber Eats. My order numb...
GetHuman-djazia's Refund issue with UberEATS from May 2019
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The issue in GetHuman-djazia's own words
I placed an order yesterday night from Chicken Express through Uber Eats. My order number is *EDDE*. There were four items in the basket and one item which is a **’ pizza arrived in very poor condition (extremely burnt and inedible), and subsequently we discarded of the pizza. I have contacted customer service instantly claiming my refund for the item, providing visual evidence to support my claims. They have replied to me this morning denying my refunds and claiming that the restaurant has a good reputation. I am a loyal customer and my rights are being ignored. As a consumer, I have the right to claim a refund for food that does not meet my expectations. I would like you to look at my case further, and provide me with the full refund please. I can provide you with the necessary evidence to support my case. Do not hesitate to contact me if you require further clarification.
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