My order was picked up but I couldn't contact the valet on his registered number. Afte...

GetHuman-sayalid's customer service issue with UberEATS from December 2018

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The issue in GetHuman-sayalid's own words
My order was picked up but I couldn't contact the valet on his registered number. After a few minutes I got a miss call from the valet's number. I returned the call but my call wasn't answered not once but more than ** times. Till this point I had no contact with the delivery man whatsoever. Further, I got a call from customer care services claiming I WASN'T RECEIVING ANY CALLS (but in reality, I never once was contacted by the delivery man) **After final call with the valet, he was rude, arrogant and refused to deliver my food* also I got a notification from uber eats that my food was delivered (which it wasn't). **In conclusion, I had to wait for the food and not get any. *Get yelled at by an incredibly arrogant man and not being able to contact your customer service. ***I am very disappointed with this service. Never have I ever had this awful an experience from uber eats or it's employees. **I hope to get a reply soon as this valet not only ruined my lunch, he's used his hurtful means to ignore my calls and bad mouth me whilst talking.

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Customer service issue
Reported by GetHuman-sayalid
Dec 13th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 36870 others
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GetHuman-sayalid started working on this issue
Dec 13th, 2018 7:20am