good morning i ordered last november **,**** and i forgot to change the delivery addres...

GetHuman-jo_molin's customer service issue with UberEATS from December 2018

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The issue in GetHuman-jo_molin's own words
good morning i ordered last november **,**** and i forgot to change the delivery address so i called the restaurant right after i placed my order and they got my new address on to be delivered..but unfortunately the ubereats delivery man delivered my food to the previous address i provided so he called me to let me know that my food is already delivered. I told him that i change the address right after i ordered and asked him if he was not informed by the restaurant he said he wasnt informed and if he will deliver it to my current address he will charge me an extra of ** dollars.So i didnt agreed on him and he sent back the food to the restaurant. I called the restaurant about my order to be delivered but i have been waiting for * hours but they didnt delivered yet.So i called again and again until they told me to call ubereats costumer service. So i called and when i get in touch with the operator she asked about my concern. She said that i would get a refund from *-* business days but i waited i havent got any refund yet. It has been how many days already i got no refund. This is my order number *AF**.Thank you
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UberEATS

Customer service issue
Reported by GetHuman-jo_molin
Dec 4th, 2018 - 2 mons ago
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GetHuman-jo_molin started working on this issue
Dec 4th, 2018 10:20pm