good morning i ordered last november **,**** and i forgot to change the delivery addres...
GetHuman-jo_molin's customer service issue with UberEATS from December 2018
Help with my UberEATS issue
First: share to improve GetHuman-jo_molin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jo_molin's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-jo_molin a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-jo_molin's own words
good morning i ordered last november **,**** and i forgot to change the delivery address so i called the restaurant right after i placed my order and they got my new address on to be delivered..but unfortunately the ubereats delivery man delivered my food to the previous address i provided so he called me to let me know that my food is already delivered. I told him that i change the address right after i ordered and asked him if he was not informed by the restaurant he said he wasnt informed and if he will deliver it to my current address he will charge me an extra of ** dollars.So i didnt agreed on him and he sent back the food to the restaurant. I called the restaurant about my order to be delivered but i have been waiting for * hours but they didnt delivered yet.So i called again and again until they told me to call ubereats costumer service. So i called and when i get in touch with the operator she asked about my concern. She said that i would get a refund from *-* business days but i waited i havent got any refund yet. It has been how many days already i got no refund. This is my order number *AF**.Thank you
GetHuman-jo_molin did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-jo_molin fixed the problem
We are waiting for GetHuman-jo_molin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.