I ordered at McDonalds at **:**PM. Order was delivered on time, and I opened my bag, an...

GetHuman1367867's customer service issue with UberEATS from October 2018

2 views
 | 
24979 similar
 | 
0 following
Help with my UberEATS issue
First: share to improve GetHuman1367867's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1367867's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1367867 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1367867's own words
I ordered at McDonalds at **:**PM. Order was delivered on time, and I opened my bag, and I noticed I was missing * items. I ordered * cheeseburger, ** Cookie Tote, and * sausage burritos. I was missing * sausage burritos. I contacted customer service, and I was given a credit ONLY to cover the burritos, and delivery fee. Granted, I was fine with that, it wasn't great, but whatever. **Then I tried to order. And now my account is disabled?? I contacted customer support again, and after another ** minutes, I finally could login again. I asked for some sort of additional credit, but the agent denied my request. **Here I am, over an hour past my order, missing * burritos with * headaches instead. How is this fair? You guys just compensated what I should have had ** minutes ago! What about the loss of time? And the frustration I had to go through? **Honestly, if you guys don't want to make this right, I will gladly stick to Favor, DoorDash, and GrubHub.
I want some sort of additional credit.
I have an issue with UberEATS too
How GetHuman1367867 fixed the problem
We are waiting for GetHuman1367867 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman1367867 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman1367867
Oct 18th, 2018 - a mon ago
I have an issue with UberEATS too
Not resolved
Seen by 2 customers so far
Similar issue to 24979 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Email address
Phone number
Timeline
GetHuman1367867 started working on this issue
Oct 18th 4:55am