I PLACED AN ORDERED TODAY (*********) WITH MAMA AND DAUGHTERS TODAY THRU YOUR UBER EATS...

GetHuman1173438's customer service issue with UberEATS from September 2018

5 views
 | 
19810 similar
 | 
0 following
Help with my UberEATS issue
First: share to improve GetHuman1173438's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1173438's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1173438 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1173438 may need:
Name, Email address, and Phone number
The issue in GetHuman1173438's own words
I PLACED AN ORDERED TODAY (*********) WITH MAMA AND DAUGHTERS TODAY THRU YOUR UBER EATS APP - THE DRIVER (ANTONIO) DRIVING HIS PRECIOUS CHEVY IMPALA WAS AT MY DELIVERY LOCATION - *** COMMERCE ST (DALLAS COUNTY COURTHOUSE).. *HE CALLED TO ADVISE NO PARKING WAS AVAILABLE SO, AFTER HE ADVISED ME (THE CUSTOMER) NO PARKING WAS AVAILABLE AND ADVISED ME LIKE I DIDN’T KNOW - YOU WORK IN THE COURTHOUSE* AND I’M UNABLE TO DELIVER TO YOUR FLOOR AND THEN SAID DO YOU WANT GUARDS TO GO THRU YOUR FOOD* I ADVISED HIM THAT THE SECUITY GUARDS DO NOT GO THRU FOOD DELIVERIES!!! IN ADDITION, HE LET ME KNOW HE WAS NOT GOING TO JEOPARDIZE HIS VEHICLE BEING TOWED… **HE UNDOUBTLY HAD AN ATTITUDE ALREADY BEFORE CALLING ME, BECAUSE THEIR WAS NO PARKING AVAILABLE BECAUSE HE WAS VERY RUDE , UN PROFESSIONAL AND WANTED TO ARGUE W*ME ABOUT DELIVERY HIS CUSTOMER SERVICE WAS AWFUL!!! **AFTER TELLING ME NO PARKING WAS AVAILABLE I ASKED WERE YOU ON JACKSON AND HE SAID YES , I THEN TOLD HIM THAT I WOULD COME DOWNSTAIRS ON JACKSON STREET TO PICK UP THE ORDER AS I WAS GOING DOWNSTAIRS THIS ********CANCELLED MY ORDER VIA MSG FROM YOUR APP*UBER EATS, WHILE I WAS ON THE WAY DOWNSTAIRS - IMAGINE MY ATTITUDE WHEN GETTING THAT MESSAGE …* I WAS VERY PISSED OFF!!!**I PROCEEDED DOWNSTAIRS ANYWAY TO PICKUP MY ORDER UP AND HE WAS NOT THERE I VERIFED W*SECURITY WAS THERE EVER A PARKED CHEVY OUTSIDE AND HE SAID NO - AFTER ME TELLING HIM I WOULD MEET HIM ON JACKSON STREET!! SO MY LUNCH AND ANOTHER PERSON WHO ORDERED W*ME WAS RUNNED!!!! SO MY QUESTION IS HE GETS TO KEEP MY FOOD*AND MY MONEY… **THIS DRIVERS NEEDS TO BE FIRED*WROTE UP – HE SHOULDN’T BE DELIVERYING FOR ANYONE, HES EVIDENTALLY IS NOT HAPPY W*HIS JOB!!!… HE THE WORST UBER DELIVERY DRIVER SINCE I STARTED USING YOUR SERVICE*HAVING THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED IN MY LIFE, SO TO GET TO THE POINT, HOW DO I GET MY MONEY REFUNDED AND DID THIS DRIVER GET TO KEEP AND EAT MY FOOD I PAID FOR … **I’M REQUESTING A REFUND AS WELL AS AN APOLOGY FROM UPPER MGMNT REGARDING THIS DELIVERY - THIS ORDER HAS MADE ME DOUBLE THINK TWICE ABOUT ORDERING THRU UBER EATS.. **THANKS FOR THE INCOVENIENCE…*CAROLYN SELLERS ****-***-*****CSELLERS******@GMAIL.COM
GetHuman1173438 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1173438 fixed the problem
We are waiting for GetHuman1173438 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman1173438 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman1173438
Sep 20th, 2018 - 6 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 5 customers so far
Similar issue to 19810 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1173438 started working on this issue
Sep 20th, 2018 10:30pm