I had an order early Sunday morning for McDonald's that came obnoxiously late. I ordere...

GetHuman-noahray's customer service issue with UberEATS from September 2018

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The issue in GetHuman-noahray's own words
I had an order early Sunday morning for McDonald's that came obnoxiously late. I ordered around * am and immediately received confirmation my order was being made. About an hour and a half later I tried calling the restaurant to see what the issue was, because my driver was still not showing he had picked up the food. I called support and the man informed me the restaurant was a little backed up (at * am?) and the food would be on the way shortly. Another **-** minutes later I finally received notice the food was on the way. When the food arrived it was cold and I was also missing an item in the order. I'd just like to get refunded for this inconvenience because I wasted my time staying up for food that was not ready to be eaten. I've never had an issue like this with UberEATS so I wanted to voice my issue and opinion on the matter. I hope this does not happen again.

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UberEATS

Customer service issue
Reported by GetHuman-noahray
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 19036 others
0 customers following this

Timeline

GetHuman-noahray started working on this issue
Sep 17th, 2018 5:17pm