Contacted partner, he was adamant that I gave him the wrong address when he clearly was...

GetHuman1147908's customer service issue with UberEATS from September 2018

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The issue in GetHuman1147908's own words
Contacted partner, he was adamant that I gave him the wrong address when he clearly was in my complex. He didn’t want to hear me so he hung up on me... called him again and told him that I’ll just run around my complex for him. Eventually found him. Drove off before I could get the other half of my order.... contacted restaurant for over an hour to see if he came back with my food... they finally got ahold of his cell and they told me that “He doesn’t feel like coming back, Uber doesn’t pay him... he’s not going to give me my food”..... after over an hour and a half they just said forget it, they would make me food.. which made me have to get dressed, drive down there, and wait a half hour for my food... eventually I would get to eat my pizza at **:** at night, when the whole purpose was for me to stay home after being on my feet for ** hours a day with no time for food... so yeah. I’m extremely disappointed in this gentlemen and it has been the worst experience from uber, when every other time has been pretty good.

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Customer service issue
Reported by GetHuman1147908
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 18543 others
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GetHuman1147908 started working on this issue
Sep 15th, 2018 5:26pm