Hi I placed a order from Hollywood pies there driver did not deliver my food even tho h...

GetHuman-jamesmki's customer service issue with UberEATS from September 2018

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The issue in GetHuman-jamesmki's own words
Hi I placed a order from Hollywood pies there driver did not deliver my food even tho he was ment to deliver to my door . There driver apparently tryed to ring me even tho I had no missed call , I then text the driver to tell him I was coming down I would be one minute, as I was leaving my property he drove off . Iv read the terms to delivery and he was ment to ring me * times with ** seconds in between what he didn’t do and had to wait at least ** minutes he waited * even tho he knew I was on my way down . I would like a full refund as I don’t see why I should have to pay $** for something I didn’t have and your driver didn’t follow your Delivery protocol *My names is James Kieran **** S Burnside Ave
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Customer service issue
Reported by GetHuman-jamesmki
Sep 22nd, 2018 - 6 mons ago
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GetHuman-jamesmki started working on this issue
Sep 22nd, 2018 6:00am