I recently received two gift cards for UberEATS, one for $*** and one for $**. These we...
GetHuman1106327's customer service issue with UberEATS from September 2018
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The issue in GetHuman1106327's own words
I recently received two gift cards for UberEATS, one for $*** and one for $**. These were gifts after the passing of my ** year old son on August **, ****. I attempted to use the $** gift card for an order to City Bites for $**.**. That is the ONLY UberEATS order I have made. That day my card was charged for $.**. I am now looking at my account and there is also pending charge for $**.**. There are two additional charges on September *, ***** one for $**.** and one for $**.**. *I am appalled at the disorganization that allowed what should have been less than a $*.** charge (after the gift card) to end up charging my account almost $**.**. I still have the $***.** gift card but am reluctant to use it after this nightmare. At a time when we are grieving, paying for funeral expenses, etc. this is an unnecessary stress I hope can be handled very quickly by refunding the money owed to my account. This would be all charges except for the $.** sent charge and a small tip I added following delivery. Thank you.
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