I recently received two gift cards for UberEATS, one for $*** and one for $**. These we...

GetHuman1106327's customer service issue with UberEATS from September 2018

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The issue in GetHuman1106327's own words
I recently received two gift cards for UberEATS, one for $*** and one for $**. These were gifts after the passing of my ** year old son on August **, ****. I attempted to use the $** gift card for an order to City Bites for $**.**. That is the ONLY UberEATS order I have made. That day my card was charged for $.**. I am now looking at my account and there is also pending charge for $**.**. There are two additional charges on September *, ***** one for $**.** and one for $**.**. *I am appalled at the disorganization that allowed what should have been less than a $*.** charge (after the gift card) to end up charging my account almost $**.**. I still have the $***.** gift card but am reluctant to use it after this nightmare. At a time when we are grieving, paying for funeral expenses, etc. this is an unnecessary stress I hope can be handled very quickly by refunding the money owed to my account. This would be all charges except for the $.** sent charge and a small tip I added following delivery. Thank you.

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How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
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UberEATS

Customer service issue
Reported by GetHuman1106327
Sep 7th, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 16774 others
0 customers following this

Timeline

GetHuman1106327 started working on this issue
Sep 7th, 2018 2:50am