I recently received two gift cards for UberEATS, one for $*** and one for $**. These we...

GetHuman1106327's customer service issue with UberEATS from September 2018

18 views | 16774 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman1106327's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1106327's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1106327 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1106327 may need:
Name, Email address, and Phone number
The issue in GetHuman1106327's own words
I recently received two gift cards for UberEATS, one for $*** and one for $**. These were gifts after the passing of my ** year old son on August **, ****. I attempted to use the $** gift card for an order to City Bites for $**.**. That is the ONLY UberEATS order I have made. That day my card was charged for $.**. I am now looking at my account and there is also pending charge for $**.**. There are two additional charges on September *, ***** one for $**.** and one for $**.**. *I am appalled at the disorganization that allowed what should have been less than a $*.** charge (after the gift card) to end up charging my account almost $**.**. I still have the $***.** gift card but am reluctant to use it after this nightmare. At a time when we are grieving, paying for funeral expenses, etc. this is an unnecessary stress I hope can be handled very quickly by refunding the money owed to my account. This would be all charges except for the $.** sent charge and a small tip I added following delivery. Thank you.

GetHuman1106327 did not yet indicate what UberEATS should do to make this right.

How GetHuman1106327 fixed the problem

We are waiting for GetHuman1106327 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1106327 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1106327
Sep 7th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 16774 others
0 customers following this


GetHuman1106327 started working on this issue
Sep 7th, 2018 2:50am