I ordered my meal from Eastside Fish Fry in Lansing, MI. After receiving it, I looked t...

GetHuman-indianob's customer service issue with UberEATS from August 2018

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The issue in GetHuman-indianob's own words
I ordered my meal from Eastside Fish Fry in Lansing, MI. After receiving it, I looked through the bag and the order was only partially fulfilled. I called the restaurant and was told that the order was complete but the driver forgot to take the rest. I called then called the driver who claimed she was told the order was finished. I asked if she wanted me to call the restaurant back and she told me that SHE would handle it. Appreciateve of her effort I gave her a good ratinging and tipped her. An hour later my food STILL had not arrived. I texted her asking her if everything was okay to which she replied no, stating by the time “the customer had contacted me I was already home”. She must have thought i was from Ubereats... I would like a refund and to be reimbursed for the tip she did not deserve after LYING about having the situation under control.

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UberEATS

Customer service issue
Reported by GetHuman-indianob
Aug 19th, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 13383 others
0 customers following this
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Timeline

GetHuman-indianob started working on this issue
Aug 19th, 2018 3:42am
GetHuman-indianob indicated the issue is not fixed yet.
Aug 19th, 2018 12:24pm
GetHuman-indianob indicated the issue is not fixed yet.
Aug 22nd, 2018 11:18am
GetHuman-indianob indicated the issue is not fixed yet.
Aug 22nd, 2018 12:53pm

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