My name is Daniel Fallis. I placed an order with you guys this morning at **:**am. I co...

GetHuman-dfallis's customer service issue with UberEATS from July 2018

7 views | 5430 similar | 0 following
Help with my UberEATS issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get UberEATS help.
The issue in GetHuman-dfallis's own words
My name is Daniel Fallis. I placed an order with you guys this morning at **:**am. I contacted your support on * separate occasions. First I was told the driver was at the restaurant. Second I was told the driver was * minutes away and lastly I was told McDonald's did not receive my order on their end. I ended up waiting well over an hour for my food to arrive half warm. Upon receipt I contacted you guys and was told I would receive a **% discount off my order. In my opinion this is unnacceptable. The meal should be free. However, its your choice to win and lose customers. There are plenty of options out there. I'm extremely dissatisfied with both your delivery and your customer service and I am sad to say will no longer use your service unless you make it right. **% is insulting as *.* hours of my time was taken up following up with an order placed with your trusted business. I look forward to your response to this matter. All the best,**Dan

GetHuman-dfallis did not yet indicate what UberEATS should do to make this right.

How GetHuman-dfallis fixed the problem

We are waiting for GetHuman-dfallis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dfallis fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-dfallis
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 5430 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman-dfallis started working on this issue
Jul 8th, 2018 5:25pm
GetHuman-dfallis indicated the issue is not fixed yet.
Jul 9th, 2018 12:05am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies