Before contacting them, items GetHuman-tetrathy may need:
Name, Email address, and Phone number
The issue in GetHuman-tetrathy's own words
My only complaint is that the drivers never go through the DELIVERY DETAIL instructions. I already gave up on “Deliver to door” because now I feel stupid when they (not all) just wait for me in the car and expect me to pick it up from the street. So now I just meet them outside. However, I keep instructing them to meet me at the driveway. It is a large, *-way driveway where they are asked to arrive. I leave precise yet brief easy instructions to make it convenient for both of us to meet. One person in the past parked on the street and was wandering on the other side of the building for two minutes and I had to run out and find him. Maybe most people that order never leave instructions and that could be the reason why it’s not looked at. There should be some sort of notification for the drivers that specific instructions have been posted. Also, I think it would be best to have additional photo in the details area where users can leave a “Meet me here” photo. I know that would cut minutes from less confusion.
GetHuman-tetrathy did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-tetrathy fixed the problem
We are waiting for GetHuman-tetrathy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.