My food was taking over an hour and a half to be delivered. Then I was called by an ube...

GetHuman-nigelifi's customer service issue with UberEATS from May 2018

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The issue in GetHuman-nigelifi's own words
My food was taking over an hour and a half to be delivered. Then I was called by an ubereats representative to be told my order was given away to someone else and won’t be delivered at all but not to worry, I won’t be charged. The extremely long time to deliver was bad, but I was not going to complain. However, to just be told sorry but don’t worry, you won’t be charged is extremely annoying and disappointing in an app I use quite often. I will hesitate to use ubereats again in the future.
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UberEATS

Customer service issue
Reported by GetHuman-nigelifi
May 26th, 2018 - 6 mons ago
I have an issue with UberEATS too
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Seen by 4 customers so far
Similar issue to 697 others
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GetHuman-nigelifi started working on this issue
May 26th 2:52am