I have been trying for * and a half hours to get Uber support to resolve the issue and...

GetHuman5881093's customer service issue with Uber from March 2021

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The issue in GetHuman5881093's own words
I have been trying for * and a half hours to get Uber support to resolve the issue and keep getting sent the same (unhelpful) answer. The side street my home is on is not on their driver maps. Ever time I get their automated responses from support agents, they're instructions on how to drop a pin - which I have dropped on the location just outside my house. However - as there is no street connecting to the main road, there is no clear path to reach the destination as indicated. I need my *street* added to their map. I don't need to "learn" how to drop a pin...

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Customer service issue
Reported by GetHuman5881093
Mar 24th, 2021 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7544 others
0 customers following this


GetHuman5881093 started working on this issue
Mar 24th 3:30am

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