There were a bunch of fraudulent charges from uber on my credit card statement...

GetHuman3728259's customer service issue with Uber from October 2019

Help with my Uber issue
The issue in GetHuman3728259's own words
There were a bunch of fraudulent charges from uber on my credit card statement. ****-*-**. My name is Suzanne Ham email *****@***.com I was in Afghanistan serving during this time period. I like an explanation of how someone else used my account and my credit card? I had to cancel my credit card due to this compromise and I had to block any more usage of my account.

GetHuman3728259 did not yet indicate what Uber should do to make this right.

How GetHuman3728259 fixed the problem
I was able to get a response from the link vs. an automated message, still working the issue, but at least I found a human.
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman3728259
Oct 8th, 2019 - 2 years ago
Fixed
GetHuman3728259 shared how to fix
Seen by 32 customers so far
Similar issue to 47667 others
0 customers following this
Items needed
Email address
Phone number
Full name

Timeline

GetHuman3728259 started working on this issue
Oct 8th, 2019 8:07pm
GetHuman3728259 confirmed the issue is fixed. Hooray!
Oct 9th, 2019 2:00pm