I just received an email informing me that my account was used down in Tampa!? I live i...

GetHuman3566178's customer service issue with Uber from September 2019

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The issue in GetHuman3566178's own words
I just received an email informing me that my account was used down in Tampa!? I live in Jacksonville, FL and did not do this myself. I did not give any approval for someone to use my account. If I was charged for this trip, I need to be reimbursed, and be able to have the ability for ANY other device other than the one I currently have blocked and reported! **I was also contacted recently about the property that I left behind in a vehicle. I do not know which ride it was that this happened in, and do not have ANY other way of contacting anyone to retrieve my property. **I have hearing issues due to a brain injury, and it is hard for me to understand anyone with an accent. I apologize for this, but it is just one of the side effects.
GetHuman3566178 did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman3566178
Sep 10th, 2019 - 7d ago
I have an issue with Uber too
Not resolved
Seen by 9 customers so far
Similar issue to 46288 others
0 customers following this
Timeline
GetHuman3566178 started working on this issue
Sep 10th 5:59pm
GetHuman3566178 indicated the issue is not fixed yet.
Sep 11th 5:53pm
GetHuman3566178 indicated the issue is not fixed yet.
Sep 11th 10:31pm
GetHuman3566178 indicated the issue is not fixed yet.
Sep 17th 8:14pm