I had toggled to cancel Uber Pass, yet was just charged for another month. The app doe...

GetHuman-allen_kl's Dispute a Charge issue with Uber from July 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-allen_kl's own words
I had toggled to cancel Uber Pass, yet was just charged for another month. The app does not work to all me to cancel. Also there is not a specific statement on app explaining that you are cancelling. There is only a Renewal words and then a toggle. I had toggled it off and still was charged another month starting July **th. This is horrible. I request that Uber Pass is cancelled for me immediately and I get refunded the charge for the last month. I can be reached at *** *** **** and would request confirmation.
GetHuman-allen_kl did not yet indicate what Uber should do to make this right.
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Uber

Dispute a Charge issue
Reported by GetHuman-allen_kl
Jul 25th, 2019 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 8 customers so far
Similar issue to 43624 others
0 customers following this
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GetHuman-allen_kl started working on this issue
Jul 25th 1:00pm
GetHuman-allen_kl shared this issue with friends on Facebook
Jul 25th 1:02pm