Charged with cancellation fee of RS ** in my account. I had booked a ride. I called th...

GetHuman2640374's customer service issue with Uber from March 2019

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The issue in GetHuman2640374's own words
Ride ... Charged with cancellation fee of RS ** in my account. I had booked a ride. I called the driver and the driver did not receive the phone call. So I had to cancel the trip. Cancellation fee charged saying you cancelled after driver confirmed. I am in Guwahati. Driver NAME RINTU. Please assist.
Is that unnecessary and false charges of cancellation
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It's been a while am a customer with uber
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Uber go
Customer service issue
Reported by GetHuman2640374
Mar 30th, 2019 - 6 mons ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 320 others
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GetHuman2640374 started working on this issue
Mar 30th 11:12am