Okay so I requested an uber from **** Martin Luther king Ave, n dc to **** Edison stree...

GetHuman2515128's customer service issue with Uber from March 2019

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The issue in GetHuman2515128's own words
Okay so I requested an uber from **** Martin Luther king Ave, n dc to **** Edison street Alexandria Virginia... I waited for ** mins then the driver cancelled! Never showed up! So I requested another one waited for almost ** mins again and the driver cancelled again. NEVER showed up! And im getting charged two cancellation fees and it's not right! I was where I was supposed to be and it's not fair for me to get charged when the drivers cancelled! This is not ok!
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Uber

Customer service issue
Reported by GetHuman2515128
Mar 14th, 2019 - 10d ago
I have an issue with Uber too
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Seen by 1 customer so far
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Timeline
GetHuman2515128 started working on this issue
Mar 14th 6:50pm