I just rode with Uber from my home to my destination. The ride was fine, but the driver...

GetHuman2157932's customer service issue with Uber from February 2019

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The issue in GetHuman2157932's own words
I just rode with Uber from my home to my destination. The ride was fine, but the driver didn’t know how to start the trip. Uber sent out a second driver and I was charged a cancellation fee even though the first driver took me to the destination. The drivers name was Calvin, I believe. My name is Bob Junod* my address is***** Fox Mill Run Ln, Ashland Virginia ***** and my phone *is ***-***-****. Please rectify this situation.
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Uber

Customer service issue
Reported by GetHuman2157932
Feb 7th, 2019 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 31461 others
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Timeline
GetHuman2157932 started working on this issue
Feb 7th 9:13pm