Strange bill

GetHuman-chenhong's customer service issue with Uber from February 2019

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The issue in GetHuman-chenhong's own words
Uber Help ... My name is Hong Chen, and my phone number is **********, and I live in St. Louis, MO. *There is a strange bill costs me $**.** on February *th, which is shown in my BOA payment history. But there is no such a trip on my trip history in my Uber APP. So I firmly believe there is something wrong with this bill.*Please help me fix this issue since there might have someone can also access my BOA account.*Thank you!
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Return the money or tell me what is that bill paying for.
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Customer service issue
Reported by GetHuman-chenhong
Feb 6th, 2019 - 4 mons ago
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Seen by 7 customers so far
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GetHuman-chenhong started working on this issue
Feb 6th 5:51pm
GetHuman-chenhong indicated the issue is not fixed yet.
Feb 6th 5:54pm