You were sent a driver to pick me from **** Reseda Blvd to ***** Labrador street on...

GetHuman-hawic's customer service issue with Uber from January 2019

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The issue in GetHuman-hawic's own words
You were sent a driver to pick me from **** Reseda Blvd to ***** Labrador street on ******* around *pm.* but the guy never show up i call him and text him and he said GPS give him wrong direction and he even say he is at ** store and I told him just cross street **** reseda and he said he will be my place right way, never show up* just cross street*so i text him and asking do you want to cancel it. than i received message tell me to call another uber so i recall uber again .*after i received your notice to charge extra $*.** to compensate the driver *which is not right . I am the victim waiting on the street without service ,have to pay the dishonest driver.*If i do remember correctly this driver is the same person last year did this same trick that gps not right , do not show up than cancel and collect extra plus waiting fee.*I did not complain to you last year and this is new year I should to let you know do not keep this kind driver in UBER! Please,FIRE!!!
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Uber

Customer service issue
Reported by GetHuman-hawic
Jan 14th, 2019 - 9 mons ago
I have an issue with Uber too
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GetHuman-hawic started working on this issue
Jan 14th 8:26am