I booked the Uber pool for my father.we were standing at Tata medical kolkata. wen I bo...

GetHuman1756804's customer service issue with Uber from December 2018

8 views | 26724 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman1756804's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1756804's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1756804 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1756804 can let us know if they help or not.
Before contacting them, items GetHuman1756804 may need:
Email address, Phone number, and Full name
The issue in GetHuman1756804's own words
I booked the Uber pool for my father.we were standing at Tata medical kolkata. wen I booked the car it was showing * mins from my place.as my father is a patient so we were waiting for lift.i told the driver wait we are coming.as we came down the driver cancelled the trip.and we could able to see the car passing through.now as he cancelled now I have to pay extra rs **.just see the situation the drive cancel the booking secondly I have to pay extra **.as at that moment I don't have so much cash I have to bring the patient by public transport.it is simple inhumanity.this is basic etiquette when the driver is coming to pick passages in hospital and I told him he is a patient so wait.**It is my request please in this case look after the situation.it has been observed driver himself cancelled the trip intensionally.**I request to take back the extra charges that was put in my account.**Thanks in advance**Regards*Russa ***********

GetHuman1756804 did not yet indicate what Uber should do to make this right.

How GetHuman1756804 fixed the problem

We are waiting for GetHuman1756804 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1756804 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1756804
Dec 14th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 26724 others
0 customers following this


GetHuman1756804 started working on this issue
Dec 14th, 2018 6:48am