I am an aged lady residing at K.K,nagar, *two weeks before I booked an uber auto from...

GetHuman-mohanam's customer service issue with Uber from December 2018

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I am an aged lady residing at K.K,nagar, *two weeks before I booked an uber auto from my phone ********** which normally I do to go to a bank at R K.Shanmugham salai kk.nagar. By mistake I pressed uber cab instead of an auto, Immmradiatly I contacted the driver and said I do not need a cab only an auto, Driver said I can cancel and book an auto and no cancellation fee will be charged. But whenever i book anauto I am asked to pay Rs ** extra to the driver. Why I shoud pay extra as the cab did not report to me and quickly reacted to cancel and book anauto? pl help me . I am planning to book an uber service on sunday *th DEC.for a longer trip.* Thanking you* Brinda k.
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Customer service issue
Reported by GetHuman-mohanam
Dec 5th, 2018 - a mon ago
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GetHuman-mohanam started working on this issue
Dec 5th, 2018 7:27am
GetHuman-mohanam confirmed the issue is fixed. Hooray!
Dec 5th, 2018 7:29am