I requested a ride from danville PA to binghamton NY and after the confirmation, the dr...

GetHuman1683515's customer service issue with Uber from December 2018

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The issue in GetHuman1683515's own words
I requested a ride from danville PA to binghamton NY and after the confirmation, the driver supposed to be there within * min, after ** min the driver didn’t show up so i called him and he said that he got another ride which is closer for him and that he can’t come and he asked me to cancel the ride because he doesn’t know how to do it!!!! As it is his first time to take uber ride!!! So i did the cancellation and you charged me for that !!! I want my money back since it is not my fault, he is the one who requested to cancel the trip.
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Uber

Customer service issue
Reported by GetHuman1683515
Dec 3rd, 2018 - 2 mons ago
I have an issue with Uber too
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Timeline
GetHuman1683515 started working on this issue
Dec 3rd, 2018 10:39pm