My Son and * friends took a * minute * *** mile trip. They had no issues then he got a...

GetHuman-mkinloch's customer service issue with Uber from December 2018

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The issue in GetHuman-mkinloch's own words
My Son and * friends took a * minute * *** mile trip. They had no issues then he got a message saying their will be a $***.** cleaning charge. This is either an honest mistake by the driver or fraud. Either way he should not be charged. Below is excerpts from his message.**An incident during this trip resulted in a mess. Your driver’s vehicle required cleaning. Your payment method has been charged to cover this cost. Learn more about our cleaning fee policy at http:**t.uber.com*cleaningfeepolicy.*MC GLENN RICHARD**Previous Charge*$*.***Charged Sean-Kinloch*$***.*** *New Total*$***.**
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Uber

Customer service issue
Reported by GetHuman-mkinloch
Dec 3rd, 2018 - 2 mons ago
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Timeline
GetHuman-mkinloch started working on this issue
Dec 3rd, 2018 4:37pm