Good evening,**On Friday November **th, ****, I had scheduled a ride with Uber around...

GetHuman1676408's customer service issue with Uber from December 2018

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The issue in GetHuman1676408's own words
Good evening,**On Friday November **th, ****, I had scheduled a ride with Uber around *:**pm, the app notified me that the driver was * minutes away. The driver called me at ****pm rudely telling me that I had to be at the intersection where he was waiting, I let him know that I was walking towards it.*I had to cross the street twice because of where he was waiting, after I crossed the first crosswalk, I made an outgoing call to the driver, but he did not pick up as I assume he knew it was me because he had JUST called me. He then drove off and did a U-turn and drove right past me. *I would like to be refunded of the $*.** cancellation fee that I was charged on November **, ****.*I have never caused any driver trouble and I've been a loyal customer, I've always been kind and respectful to those who are helping get from point A to B. It was quite an inconvenience to have had this happen especially because I was sick and needed to wait for another uber to be charged some more money.*I hope something could be done to aid this problem.

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Customer service issue
Reported by GetHuman1676408
Dec 3rd, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 25077 others
0 customers following this


GetHuman1676408 started working on this issue
Dec 3rd, 2018 1:52am

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