Good evening,**On Friday November **th, ****, I had scheduled a ride with Uber around...

GetHuman1676408's customer service issue with Uber from December 2018

4 views | 25077 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman1676408's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1676408's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1676408 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1676408 can let us know if they help or not.
Before contacting them, items GetHuman1676408 may need:
Email address, Phone number, and Full name
The issue in GetHuman1676408's own words
Good evening,**On Friday November **th, ****, I had scheduled a ride with Uber around *:**pm, the app notified me that the driver was * minutes away. The driver called me at ****pm rudely telling me that I had to be at the intersection where he was waiting, I let him know that I was walking towards it.*I had to cross the street twice because of where he was waiting, after I crossed the first crosswalk, I made an outgoing call to the driver, but he did not pick up as I assume he knew it was me because he had JUST called me. He then drove off and did a U-turn and drove right past me. *I would like to be refunded of the $*.** cancellation fee that I was charged on November **, ****.*I have never caused any driver trouble and I've been a loyal customer, I've always been kind and respectful to those who are helping get from point A to B. It was quite an inconvenience to have had this happen especially because I was sick and needed to wait for another uber to be charged some more money.*I hope something could be done to aid this problem.

GetHuman1676408 did not yet indicate what Uber should do to make this right.

How GetHuman1676408 fixed the problem

We are waiting for GetHuman1676408 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1676408 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman1676408
Dec 3rd, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 25077 others
0 customers following this

Timeline

GetHuman1676408 started working on this issue
Dec 3rd, 2018 1:52am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies