SOMEONE HAS USED MY DEBIT CARD TO PAY FOR * UBER TRIPS AND I HAVE NOT USED UBER EVER...

GetHuman1625247's customer service issue with Uber from November 2018

136 views | 24228 similar | 2 following
Help with my Uber issue
First: share to improve GetHuman1625247's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1625247's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1625247 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1625247 can let us know if they help or not.
Before contacting them, items GetHuman1625247 may need:
Email address, Phone number, and Full name
The issue in GetHuman1625247's own words
SOMEONE HAS USED MY DEBIT CARD TO PAY FOR * UBER TRIPS AND I HAVE NOT USED UBER EVER!! ALL THE TRANSACTIONS WERE ON NOV **, **** USED IN CALIFORNIA AND WE ARE IN GA AND HAVE TRANSACTION THAT WE DID FOR THAT SAME DAY AND THERE WERE * UBER TRANSACTIONS FROM CALIFORNIA FOR DEBIT CARD PREAUTH UBER *EZACW FOR $**.**, POS PMT UBER HEDV* ********** CA***** $**.**, POS PMT UBER *BFQR ********** CA ***** $**.**, POS PMT UBER *Y*YO ********** CA **** $*.**. HOW DO WE GET REMBURSED FOR THOSE TRANSACTIONS THAT WERE NOT OURS? HOW CAN SOMEONE USE A DEBIT CARD AND NOT HAVE THE CARD WITH THEM TO USE? THE CARD HAS BEEN PLACED ON HOLD AND I WILL CONTACT MY BACK MONDAY MORNING AND WILL SIGN PAPERS TO PROSSECUTE THE PERSON WHO MADE THE CHARGES IF THEY FIND OUT WHO DID IT. PLEASE GET BACK WITH ME ON ALL THIS IFORMATION. THANK YOU, MARIE FARMER AND JEREMIAH JONES

GetHuman1625247 did not yet indicate what Uber should do to make this right.

I have an issue with Uber too
How GetHuman1625247 fixed the problem

We are waiting for GetHuman1625247 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Someone used my debit card this morning for a Uber trip. It was not meI have two charges to my debit card of someone using Uber, and I have never used...Someone use my debit card to pay for Uber trips that I have nothing to do with an...Someone used my debit card to get a ride with Uber. I have never used Uber. Is th...Someone used my card to use Uber. I don’t use Uber my account has been disabled f...Someone use my debit card and didn’t have no UBERMy debit card has been used by someone to pay Uber over a hundred dollars. I have...Fraudulent charges on my debit card account. I don’t use Uber. Charges shown: Ube...I wanted know who use my debit card to pay uber
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1625247 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman1625247
Nov 26th, 2018 - 5 years ago
I have an issue with Uber too
Not resolved
Seen by 136 customers so far
Similar issue to 24228 others
2 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman1625247 started working on this issue
Nov 26th, 2018 4:49am