On November **th,**** I ordered an Uber to take me from ** E **th Street, New York, NY...
GetHuman1624973's customer service issue with Uber from November 2018
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This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1624973's own words
On November **th,**** I ordered an Uber to take me from ** E **th Street, New York, NY *****, USA to *** Cheryl Dr Iselin NJ *****, USA. I was confirmed for a trip that would cost $**.** with driver Xiao. Owner of a black Infiniti QX** T******C. The driver did drive a bit dangerously as he did speed and swerve between lanes very often. At my arrival I was dropped off at. *** Cheryl Dr, Iselin NJ *****,USA. I was then sent an email of my receipt saying that I wouldn’t be charged $**.** to my card, however was then actually charged $**.** to my card . Later I was charged an additional $**.** for an unknown charge which added up being $***.** being charged to my card. I would like there to be a refund on the money and something to be done about the massive outrageous up charge espy considering the service. I need this issue to be solved immediately given I need the extra money being charged for an upcoming trip
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