My issue with uber is that I had $**.** uber cash on my account and instead of charging...

GetHuman-barberte's customer service issue with Uber from November 2018

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The issue in GetHuman-barberte's own words
I wanted to use my uber cash and not my banking account to pay for my ride ... My issue with uber is that I had $**.** uber cash on my account and instead of charging my uber ride too uber cash they charged to my bank account witch had no money in it and it caused my bank to over draft my account $**.** Dont understand why this happened when It clearly shows that I had uber cash in my account! Looking forward to working with you to resolve this issue as Ive been a loyal customer! U can reach me on my phone at ***-***-**** Mr.Howard
Its frustrating because im out of $**.** for sumthing that wasnt my fault.... Ive used my uber cash many times and this has never happend befor!
I would like to see my account acredited with the over draft fees that were taken out
Im a good customer because I use uber many times a month
Ive been reaching out to customer service to resolve thus issue
I have an issue with Uber too
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Uber

Uber cash
Customer service issue
Reported by GetHuman-barberte
Nov 24th, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
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GetHuman-barberte started working on this issue
Nov 24th, 2018 6:50pm