I tried to reach out to Kieth, the driver, *SWA*** black hyundai accent. he has not cal...

GetHuman1540485's customer service issue with Uber from November 2018

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The issue in GetHuman1540485's own words
I tried to reach out to Kieth, the driver, *SWA*** black hyundai accent. he has not called ***-***-**** to connect with us to retrieve my phone. My phone was located at ** Payne River Circle, Sacremento. Sacremento Police did confirm he car was outside the house but the owners of the home say they do not recognize that car. Maybe visiting family. I was able to track Kieth's activity yesterday from my house, to vacaville's Seeno Homes Vacaville (maybe where he lives), to Sacremento. This is strong evidence he is with my phone. I want to give him the benefit of the doubt when he comes back to the bay area he will call either ***-***-**** or *** *** **** to return phone. He has been driving with Uber for *.* years with good rating. I hope this is all a misunderstanding. Is there anything Uber can do to alert or block his driver app to prompt him to swiftly return my phone. When I rung my phone and sent a return message, the phone was immediately turned off. This is suspicious like he intends to keep the phone. PLEASE HELP. Call me or email me at *****@***.com

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Customer service issue
Reported by GetHuman1540485
Nov 11th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 22614 others
0 customers following this


GetHuman1540485 started working on this issue
Nov 11th, 2018 4:30pm

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