Last night my husband and I took Uber from the Newark airport. When we got in the car...

GetHuman1458676's customer service issue with Uber from October 2018

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The issue in GetHuman1458676's own words
Last night my husband and I took Uber from the Newark airport. When we got in the car we found our driver spoke no English. All he said was he didn’t understand. *We took the pool option which is fine but we were taken on an extra long ride to pick up the other person which is fine but we were driven through streets that made me pray. I grew up in Cleveland and have been through dangerous areas but to be driven through some of the worst neighborhoods I’ve ever been in , and I’ve been in a lot in my ** years, with a driver who spoke no English was really scary for about ** min. It would have been nice to be able to talk to the driver to ask why we were driving around for so long in such questionable areas. Just an idea that drivers should be able to communicate in english .

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Customer service issue
Reported by GetHuman1458676
Oct 31st, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 21048 others
0 customers following this


GetHuman1458676 started working on this issue
Oct 31st, 2018 4:23pm

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