We called Uber at *:** for a ride. The driver Sergio never showed. We finally had to c...
GetHuman-sharhu's customer service issue with Uber from October 2018
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The issue in GetHuman-sharhu's own words
We called Uber at *:** for a ride. The driver Sergio never showed. We finally had to call a taxi. We had a tour at *:** and waited as long as we could wait until we would be late for a tour that cost us several dollars. I sent him a text and told him to cancel that we could no longer wait. Somehow another driver showed up at *:** and we were long gone and we had not requested him. We were charged ** For the cancel. We would appreciate a refund.
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